Industries
Industry expertise, delivered from Colombia.
We adapt BPO, IT and AI operations to the reality of each industry. These are the ones we serve, with the nearshore angle and the best-fit city for each.
We serve fourteen sectors from four Colombian cities across BPO, IT outsourcing and AI delivery. The pattern is consistent: the right language, the right city and a governance model built for the compliance each sector demands. Filter by the service line you need.
- 14
- Sectors
- 3
- Service lines
- 4
- Cities
Colombia by the numbers
Why the market chooses Colombia
A snapshot of what makes Colombia a natural nearshore base, from the shared working day to the depth of bilingual and technology talent.
- UTC-5
- Colombia time, no daylight saving, aligned to US Eastern for much of the year
- 600k+
- Bilingual professionals in Colombia's workforce
- 500+
- Technology companies in Medellín, anchored by the Ruta N district
- 4
- Delivery cities: Bogotá, Medellín, Cali and Barranquilla
- 6h
- Our response, within six business hours
- 20+
- Countries in the Corpshore group, Toronto-managed
Market figures reflect public estimates of Colombia's outsourcing sector. The response time and group footprint are Corpshore figures.
14 sectors
Financial services and fintech
Bilingual, regulated and secure operations for banks, insurers and fintechs, from Bogotá and the other cities.
Healthcare and life sciences
Patient support, appointment coordination and healthcare back office with careful handling of sensitive data.
Retail and e-commerce
Omnichannel customer experience, sales support and back office for brands and online stores.
Technology and SaaS
Engineering, product support and AI data for technology companies, with a technical base in Medellín.
Telecommunications
Customer care, technical support and sales at scale for operators and service providers.
Travel and hospitality
Reservations support, changes and traveller care across languages and time zones.
Logistics and transportation
Operations support, tracking, customer care and back office for supply chains, strong in Barranquilla.
Energy and utilities
Customer care, billing, collections and back office for energy and utility companies.
Government and public sector
Citizen services, back office and process handling for public bodies and programmes.
Education
Student support, admissions, academic back office and data for education platforms.
Media and entertainment
Content moderation, subscriber support and data services for media platforms.
Non-profit and NGOs
Support, back office and programme services for non-profit organisations and NGOs.
Professional services
Back office, research, support and processes for professional services firms.
Manufacturing
Customer care, back office, supply-chain support and data for manufacturing companies.